Savvyhua

I find that Paul Greenberg (follow him on Twitter @pgreenbe), one of the early adopter who mapped out the CRM space gives a succinct overview of what’s happening in the Social CRM space. He points out the two converging forces ’social’ and ‘CRM’ spaces that are coming together, yet the third force, ‘companies’ themselves [...]

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I’m writing this post from my local ale house (hey, you work where you want; I’ll work where I want). The guest at the table next to mine asked their server, “What do you think of the halibut special?” The server replied, “I’m not really sure. What did you have in mind when you came [...]

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